Alexander T. Augusta Military Medical Center > Health Services (2024)

Pharmacy Process

Activate your prescription from an Outside Provider

Hard Copy/Paper Prescriptions

Hardcopy prescriptions will only be accepted at ATAMMC Hospital Pharmacy. Electronic prescriptions are the FASTER and SAFER route. See below

Electronic Prescriptions from Outside Providers (eRx)

Have your provider send your prescriptions electronically to military pharmacies for all medications. Ask your doctor to send your prescription electronically to our pharmacy using the following information:

  • NOTE:Please have your provider utilize the Tricare Formulary Search Toolto see if your medication requires submission of additional documentation (e.g. Prior Authorization form (PA)). If a PA is required, this must be submitted by your provider to Tricare ESI before your medication can be picked up.
  • For same day pickup:Activate your prescriptions using ONE of the methods described below (Q-Anywhere text service, phone, or an activation kiosk at the hospital).
  • Pharmacy Name: DoD FT BELVOIR PHARMACY
    Pharmacy NCPDP/NPI Number: 4845422/1437563269

  • Dumfries Pharmacy: Activate via normal activation method.

    Pharmacy Name: DoD DUMFRIES PHARMACY
    Pharmacy NCPDP/NPI Number: 4845977/1023415825

  • Fairfax Pharmacy: Activate via normal activation method.

    Pharmacy Name: DoD FAIRFAX PHARMACY
    Pharmacy NCPDP/NPI Number: 4845991/1194122564

You can also transfer prescriptions from a network pharmacy to a military pharmacy. Call the Express Scripts Member Choice Center at 1-877-882-3335.

Activate Your New Prescriptions or Doctor Called in Refills (renewal) from an MTF Provider

The pharmacy has multiple options available to you depending on your preferred pick up location.


Just use your cell phone to text the words “Get in line” to 1-877-909-2513 and follow the text prompts. You will need to enter the patient’s DoD ID# to activate your new prescriptions.Next, select your pickup location (currently available at the ATAMMC, Dumfries, and Fairfax pharmacies). You will be issued a ticket number and asked which NEW/RENEWALmedications you wish to fill. (NO REFILLS will be processed using Q-Anywhere.) The pharmacy will process your request and send you a text when the prescriptions areready for pickup.If you don’t have the DoD ID# for the patient, call the pharmacy call center and save the information for your next request.

Q-Anywhere via Kiosk

The ATAMMC Hospital Pharmacy has akioskin the front hallwayof the hospital on Floor 1, between Oaks Pavilion and Eagle Pavilionwhere you can check-in for pharmacy activation.Just follow the prompts, selecting the options for New Electronic Prescriptions and we will process yourNEW/RENEWALprescriptions (NO REFILLS) and send you a text when they are ready for pickup.

NOTE: you MUST enter or confirm your cell phone number at the kiosk to receive text message updates about your prescription status.

Digital Pharmacy Drop Box (via MHS GENESIS Patient Portal - DS Logon Required)

Send a request for a new medication via Direct Message to our pharmacy staff, WITHOUT having to wait on the phone. Prescriptions will be ready for pickup after 2 p.m. the next business day at the ScriptCenter machine located in the Meadows Pavilion of ATAMMC. ScriptCenter allows medication pickup 24 hours a day/7 days a week.

NOTE: this service is NOT currently available at the branch health clinics (DiLorenzo, Dumfries, or Fairfax).

To use this service log on to the MHS Genesis Patient Portal and send a message to: FT. BELVOIR MAIN HOSPITAL PHARMACY

Digital Pharmacy Drop Box Instructions

Internet Request Form

CLICK HERE to request NEW prescriptions at the ATAMMC Hospital, Exchange, DiLorenzo, Dumfries, and Fairfaxpharmacies. Requests submitted prior to Noon are available same day after 2 p.m.; requests submitted after Noon are available the next business day after 9 a.m. Just fill out the information and select your desired pickup location.This option is available 24 hours a day.

  • New Exchange Pickup: You can now request new prescriptions to be filled NEXT BUSINESS DAY after 2 p.m. NOTE: This is the ONLY option available to request next day prescriptions at the exchange.

Phone Activation

You can call and speak with a pharmacy staff member who can help process your prescriptions and give you an estimated wait time. Phone lines areEXTREMELY busy so we recommend using one of the other options when possible.

  • ATAMMC Hospital Pharmacy:571-231-3224, option 2, option 2
  • Exchange Pharmacy:571-231-3224, option 2, option 2; phone requests for the Exchange pickup will be available in 3 business days.
  • Dumfries Pharmacy:703-441-7690
  • Fairfax Pharmacy:571-432-2790

Walk-Up Requests

It is highly recommended that you activate remotely so that you do not have to wait around at the hospital/clinic, but you can request activation of your prescriptions in person.

  • ATAMMC Hospital Pharmacy:The pharmacy lobby is now reserved for pickupsONLY. We have apharmacy activation kiosksetup inthe front hallwayof the hospital on Floor 1, between Oaks Pavilion and Eagle Pavilion.
  • Exchange Pharmacy: No walk-up activation requests are accepted at the exchange pharmacy.
  • Dumfries Pharmacy: In-person requests can be made in the pharmacy lobby to activate your prescriptions, but the lobby has capacity limitations.
  • Fairfax Pharmacy: In-person requests can be made in the pharmacy lobby to activate your prescriptions, but the lobby has capacity limitations.

Wait to be notified it’s ready for pickup

To ensure that you receive your notifications, please verify that your information is accurate by talking with a staff member during your next visit.

Pharmacy Pickup

ATAMMC Hospital Pharmacy

  • Once you receive your “ready” notification, please check-in at the concierge desk just outside the pharmacy lobby. They will verify your prescriptions are ready and then you can get a pickup ticket at the kiosk. Once you have your ticket, please remain socially distanced while waiting for your ticket to be called. Executive Medicine, SRU, and HEMONC clinic patients may utilize the dedicated first window. If Window 1 is backed up, listen for your ticket number as it may be called at a different window first.

Exchange Pharmacy

  • Most new prescriptions can be filled at the Exchange Pharmacy for pick up the NEXT BUSINESS DAY AFTER 2 p.m.Prescriptions must be requested at least 1day in advance using the Pharmacy Phone Activation Line or Internet Request Form. Written, paper prescriptions can be filled at the ATAMMC HospitalPharmacy.

Dumfries Pharmacy

  • Prescriptions can be picked up in the drive-thru or pharmacy lobby, but lobby capacity is limited.

Fairfax Pharmacy

  • Prescriptions can be picked up in the pharmacy lobby only.


All refills must be called into the Pharmacy Audiocare refill line 1-800-377-1723. Turnaround time for refill requests are 3 business days. For detailed instructions on how to use Audiocare system, please see below.

ATAMMC Hospital/Fort Belvoir Exchange Pharmacy

  • Normal refill requests for the hospital are processed for pickup at the Exchange Pharmacy. Prescriptions maybe completed sooner than 3 business days so please see an exchange staff member to ensure that you receive notifications when ready.If you cannot wait the 3 day processing time and require an exception to policy, you may call the pharmacy activation number.NOTE: Same day walk-inday refills will ONLY be filled in emergency situations and may take up to 4 hours to process.

Dumfries/Fairfax Pharmacy

  • Same day refill requests will not be filled during peak hours (10 a.m. to 2 p.m.).

Other Pharmacy Service Detailsand Locations

ATAMMC Hospital Pharmacy

This location offers a full range of pharmacy services to all beneficiaries, and is located on the main campus at Alexander T. Augusta Military medical Centerin Oaks Pavilion, Floor 1, Room O1.700.

Fort Belvoir Exchange Pharmacy

This location is for pickup only, and is located in the Fort Belvoir Exchange at 8651 John J. Kingman Road, Fort Belvoir. You must call in your refills for pick up at the Exchange Pharmacy.

DiLorenzo Pentagon Health ClinicPharmacy

This location offers a full range of pharmacy services to beneficiaries employed at the Pentagon, and is located in Concourse (2D1076), across from the Fort America Store.

Dumfries Health CenterPharmacy

This location offers a full range of pharmacy services to all beneficiaries, and is located at 3700 Fettler Park Drive, Dumfries.

Fairfax Health CenterPharmacy

This location offers a full range of pharmacy services to all beneficiaries, and is located at 4375 Fair Lakes Court, Fairfax.

TRICARE Mail Order Pharmacy Home Delivery

You may be able to get prescriptions delivered directly to your door! For more information on TRICARE Pharmacy Home Delivery, visit
Phone: 1-877-363-1303

Refill Options

For Phone Refills at ATAMMC, Fort Belvoir Exchange, DiLorenzo, Dumfries, and Fairfax

  • Step 1: Call 1-800-377-1723, option 2 for pickup at an Army facility
  • Step 2: For facilities in Virginia, option 2
  • Step 3:
    • For Fort Belvoir Exchange Pharmacy, option1
    • For Dumfries Pharmacy, option2
    • For Fairfax Pharmacy, option3
    • For DiLorenzo ScriptCenter Pharmacy, option 5
    • For ATAMMCScriptCenter, option 6
    • For Dumfries ScriptCenter, option 8
    • For Fairfax ScriptCenter,option 9
  • Step 4: To refill or check the status of prescriptions, option 1
  • Step 5: Enter the last four numbers of the sponsor’s social security number, and then #
  • Step 6: Enter the eight digits of the prescription number, and #
  • Step 7:
    • To refill the prescription, option 1
    • To check the status of the prescription, option 2
    • The system will then inform you if the prescription is able to be refilled and when it will be ready

Helpful Medication Tips

  • The pharmacy’s busiest days are Monday and Friday and peak hours are 10 a.m. to 4 p.m.To avoid longer than average wait times, try to come outside these days and times.
  • Know the name(s) and dosage(s) of your medication as well as why you are taking them.
  • Be familiar with your medications: look for changes in color, size, shape, markings and smell. If you notice something unusual contact the pharmacy.
  • Take medications only as prescribed by your provider; if they tell you to take it differently than prescribed request a new prescription.
  • Do not mix medications unless instructed by your physician. Inform your physician of all medications you take, including over-the-counter medications, herbal medications and dietary supplements.
  • All medications can produce actions or effects other than those desired. Contact your physician and pharmacist if symptoms occur.
  • If you are pregnant or breast-feeding, check with your physician and pharmacist before taking any medication.
  • Do not mix different medications in the same container. Keep medications in childproof containers and out of reach of children.
  • When traveling, carry your medication with you, not in your luggage. Be sure to take enough medication to last through your trip including a little extra in case of unexpected delays.


TRICARE Formulary Search
TRICARE Pharmacy Information

Alexander T. Augusta Military Medical Center > Health Services (2024)


Why did Fort Belvoir hospital change its name? ›

The new name honors U.S. Army Lt. Col. (Dr.) Alexander Thomas Augusta, the highest-ranking black officer in the Union Army, the first black professor of medicine at Howard University in Washington D.C., and the first black officer to be buried at Arlington National Cemetery.

What level of trauma is Fort Belvoir Community Hospital? ›

Fort Belvoir Community Hospital has received Level lll Trauma Center verification after demonstrating its ability to provide prompt assessment, surgery, intensive care and emergency operations.

What is the largest military medical center? ›

Brooke Army Medical Center (BAMC) is the United States Army's premier medical institution. Located on Fort Sam Houston, BAMC, a 425-bed Academic Medical Center, is the Department of Defense's largest facility and only Level 1 Trauma Center.

What is FBCH in the navy? ›

Fort Belvoir Community Hospital is the first in a new generation of military medical facilities committed to creating a “culture of excellence” for America's heroes and their families.

Is Fort Belvoir still active? ›

Fort Belvoir is home to more than 145 mission partners and provides services to more than 216,050 military, civilians, retirees and families.

What was the old name for Fort Belvoir? ›

It was known as Camp A. A. Humphreys from 1917 to 1935 and Fort Belvoir afterward. Fairfax County, Virginia, U.S. Fort Belvoir is home to a number of significant United States military organizations.

What is the most severe level trauma center? ›

A Level I trauma center can provide the highest level of care for a patient presenting after a traumatic injury. A Level IV or V trauma center will stabilize an injured patient and arrange for transfer to a higher level of care. This designation is unique for adult and pediatric facilities.

How big is Fort Belvoir hospital? ›

Spanning over 1.2 million square feet in eight buildings, Fort Belvoir Community Hospital is one of the largest hospitals in the Department of Defense network.

Does Fort Belvoir have a dining facility? ›


What is the most famous hospital for the military? ›

Walter Reed Army Medical Center.

Why is it called 37 military hospital? ›

The hospital was originally established and commissioned on 4th July 1941 to provide treatment for troops injured in the Second World War. It gained the name 37 because it was the 37th military hospital to be built in the British Empire and was changed to 37 Military Hospital of the Gold Coast in 1956.

Which military branch is the best for medical? ›

The Army has the largest graduate medical educational program within all the military branches and encompasses all medical specialties. San Antonio Military Medical Center is the only Level I Trauma Center within the Department of Defense and home of the military's only burn intensive care unit.

What are Navy Enlistees called? ›

Enlisted Navy personnel are sailors or seamen. BUT, most are referred to by their rate, not their rank or even as “sailors”.

What is boot camp called in the Navy? ›

In 1994, Recruit Training Command (RTC) Great Lakes became the Navy's only recruit training facility. Better known as "boot camp," recruit training involves a change in the mental and physical capacity of the new recruit.

What is a naval petty officer called? ›

Petty officers are normally addressed as "Petty Officer Bloggins" or "PO Bloggins", thereafter as "PO". The "1st class" and "2nd class" designations are normally only used when such a distinction needs to be made, such as on a promotion parade or to distinguish two petty officers with similar names but different ranks.

Top Articles
Latest Posts
Article information

Author: Francesca Jacobs Ret

Last Updated:

Views: 5561

Rating: 4.8 / 5 (48 voted)

Reviews: 87% of readers found this page helpful

Author information

Name: Francesca Jacobs Ret

Birthday: 1996-12-09

Address: Apt. 141 1406 Mitch Summit, New Teganshire, UT 82655-0699

Phone: +2296092334654

Job: Technology Architect

Hobby: Snowboarding, Scouting, Foreign language learning, Dowsing, Baton twirling, Sculpting, Cabaret

Introduction: My name is Francesca Jacobs Ret, I am a innocent, super, beautiful, charming, lucky, gentle, clever person who loves writing and wants to share my knowledge and understanding with you.